PRIVACY POLICY
Privacy Notice for BIRTH YOUR BUSINESS Website Templates
Effective Date: 1/10/23
At Birth Your Business, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice outlines our practices concerning the collection, use, and disclosure of your information when you visit our website and purchase our website templates. By accessing or using our services, you consent to the practices described in this notice.
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Information We Collect
We collect and process the following types of information:
1.1. Personal Information:
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Contact information, such as your name, email address and phone number.
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Payment information, including credit card details or other payment method information (collected securely through a trusted third-party payment processor).
1.2. Usage Data:
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Information about how you use our website, including pages visited, the date and time of your visit, and your IP address.
1.3. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to improve your browsing experience and analyze website usage. You can manage your cookie preferences through your browser settings.
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How We Use Your Information
We use your personal information for the following purposes:
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To provide and maintain our services, including processing your orders and delivering purchased website templates.
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To communicate with you, including responding to your inquiries, providing customer support, and sending important updates or service-related information.
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To improve our website and services, such as analyzing usage data to enhance user experience and optimize our offerings.
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To prevent fraud, protect our legal rights, and comply with applicable laws and regulations.
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Disclosure of Your Information
We may share your personal information in the following circumstances:
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With trusted third-party service providers who assist us in delivering our services, such as payment processors and hosting providers.
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When required by law or in response to a legal request.
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To protect our rights, privacy, safety, or property, or that of our customers or others.
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Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
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Your Rights
You have the right to:
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Access, correct, or delete your personal information.
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Object to the processing of your personal information.
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Withdraw your consent at any time, where applicable.
To exercise any of these rights, please contact us at hello@birthyourbusiness.co
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Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through the website or by other means.
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Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at hello@birthyourbusiness.co
Thank you for choosing Birth Your Business for your website template needs. Your privacy is important to us, and we are committed to protecting your personal information.
Birth Your Business. hello@birthyourbusiness.co www.birthyourbusiness.co.uk
REFUND POLICY
Refund Policy for Birth Your Business
Last Updated: October 2023
1. Refund Eligibility:
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At Birth Your Business, we are committed to providing high-quality website templates and services to our valued customers. We understand that sometimes circumstances may require a refund.
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Refunds will be considered under the following conditions:
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You have requested a refund within 14 days of your initial purchase.
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You have not gained access to, downloaded, or used the website template or service.
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You have not violated our Terms of Service or Acceptable Use Policy.
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2. Refund Request Process:
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To request a refund, please contact our Customer Support team at hello@birthyourbusines.co within 14 days of your purchase date.
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Your refund request should include your full name, email address, order number, and a brief explanation of the reason for the refund.
3. Refund Approval:
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Once we receive your refund request, we will review it promptly and notify you of our decision.
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Refunds will be approved if your request meets the eligibility criteria outlined in Section 1.
4. Refund Processing:
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If your refund request is approved, we will process the refund within 7 business days. The refund will be issued to the original payment method used for the purchase.
5. "Used" or “Accessed” Products or Services:
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Please note that once you accept the transfer of the template to your Wix account, or use a website template or service, it is considered "used." As such, you will no longer be eligible for a refund, even if you requested the refund within the initial 14-day period.
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Furthermore, it is important to note that digital products can often be easily copied or replicated. We are committed to protecting the intellectual property and integrity of our offerings. To prevent potential misuse, we cannot provide refunds for "used" or “accessed” products or services.
6. Contact Information:
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If you have any questions or concerns regarding our refund policy or wish to initiate a refund request, please contact our Customer Support team at hello@birthyourbusines.co.
7. Modifications to the Refund Policy:
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We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately and will be reflected on this page.
8. Governing Law:
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This refund policy is governed by the laws of the United Kingdom.
By making a purchase on Birth Your Business, you acknowledge that you have read, understood, and agreed to this refund policy.